While we truly hope you enjoy your ByGoldGirl purchase, you have 15 days from the time of purchase for a full refund or exchange. Returns and exchanges exclude all discounted and final sale items, along with any custom-made order and items that have been made-to-size. We also reserve the right to refuse any return/exchange based on condition of the item(s). Purchases must be returned in the same condition they were sent in. Please notify us immediately if you are planning to return make a return by emailing Lauren@bygoldgirl.com. We are not responsible for return shipping charges and the original shipping charges are non-refundable.
Returns and refunds only apply to items purchased on the BYGOLDGIRL website and does not apply to any purchases made in store or at any Beauty & Essex locations.